Refund Policy
At S·weggy, we want you to feel confident in your purchase. Please review our refund policy below.
Returns
We accept returns of eligible items within [14 or 30] days of delivery. To be eligible for a return, the item must be:
-
unused and in its original condition
-
returned in its original packaging
-
accompanied by proof of purchase
We reserve the right to deny returns that do not meet these conditions.
Non-Returnable Items
For hygiene, safety, or product integrity reasons, certain items may not be eligible for return once opened or used. If this applies, state it clearly here:
Opened or used S·weggy products may not be eligible for return unless they arrive damaged or defective.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within [5-10] business days.
Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.
Exchanges
We only replace items if they arrive damaged, defective, or incorrect. If you need an exchange, contact us at [Email Address].
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please contact us within [5-7] days of delivery at [Email Address] with your order number and photos of the item and packaging.
How to Start a Return
To request a return or refund, please contact:
info@themagictriangle.com
314-802-7337
Include your order number and reason for the request.